Staff Pro BPO – Call Center, Outsource, Call Center, Collections

We aren't just a call center. We are truly an extension of your brand.

Outsourcing Redefined

Staff Pro BPO

(727) 217- 5205

Why Staff Pro BPO?Real People. Real Results.

It's simple! We treat our clients and staff like family.

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At Staff Pro we help our clients transform their organizations by offering streamline solutions, efficiency and satisfaction!

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Our data security and compliance are what make Staff Pro the best BPO to partner with.

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All of our staff is college educated, with outstanding verbal and written skills. English is the primary language in Belize but up to 40% are bilingual. This can really help you grow and nurture your English and Spanish markets.

Services

Sales and Prospecting

Our qualified team brings effective support which enables your business to expand. We can help increase your contact rate, decrease acquisition costs and most importantly help you close more business.

Back Office Support

Back office support is an extended branch focused on assisting in as many fields as needed.
We cover records maintenance, tech support, inventory control, data management & research.

Customer Service

We address customer concerns in a way that is an easy and enjoyable experience. Staff Pro BPO specializes in handling customer queries via email, chat, phone, social media and other channels using digital tools, in real time.

Accounts Receivable & Collections

Increasing Your Bottom Line In More Ways Than One. We work closely and personally with every one of your customers to ensure we find the most viable and affordable arrangements, each and every one tailored to their individual financial circumstances.

Data Entry

Let the experts do this tedious task for you! We take importance to your data entry right at the beginning, not only will you make the process faster for your company but also make your employees more productive. Our skilled staff help you in collecting, managing, storing, and delivering correct information to the right system.

Virtual Assistant

Our virtual assistants are ready to take the weight off your shoulders. Whether it's managing calls, organizing emails, scheduling appointments, arranging travel, our virtual assistants can handle and knock out anything that takes up your time.

Industries Served

Health Insurance

Medicaid / Medicare

Personal Injury

Healthcare & Physician Offices

Travel and Hospitality

Retail / ecommerce

About Us

Staff Pro BPO is an american owned outsourcing company providing service delivery from our state-of-the-art contact center located in Belize. Our Leadership Team has a combined 30 years call center experience, and we know the foundation of building companies that last the test of time. We truly believe customer service and technology are the keys to success.

A New Way To Outsource

We are creating a new experience by helping our clients bring value to their company no matter how big or small it is. A new way to outsourcing, a new way to grow.

Benefits Of Partnering With Us

Peace of Mind.

Know that Staff Pro is committed to process and deliver quality, accurate, and efficient support.

Minimize Costs.

We assist in making your company as efficient as possible, saving you money.

Save Time.

Allows you to allocate your time and resources to elevating other areas of your company.

Skilled Employees.

Staff Pro BPO provides the needed guidance and assistance, ensuring all services are to you and your client's satisfaction.

Our Mission

Our mission is to develop the most efficient and profitable business services for our clients with a commitment to service excellence.

Core Values

Communication– We are committed to having the best communication with our clients and agents. Ownership lives in country and are the direct points of contact between our agents and our clients. Effective communication helps drive better results!

Efficiency– We like to use a combination of in-house solutions and our clients’ solutions already in place. This creates a seamless on boarding, integration, and workflow.

Awareness– We preach to our employees about being self-aware. Challenging them to look inside on ways they can improve. We are also constantly scanning market conditions and technology to make our clients aware of what’s ahead.

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